Tired of suffering through tough conversations? Learn a new way to effectively engage and communicate -- and leave all that drama behind!
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Use Our 4-Step Process
In this hands-on seminar, you'll explore how beliefs, social and emotional intelligence, and thinking errors can affect the energy in the room and the way we engage. Through the lessons, you'll learn a new way to communicate with clarity and effectively engage with others using Navigating Challenging Dialogue®.
The NCD Process provides the framework for having effective communication by extracting our thinking errors, recognizing and managing emotional hotspots, and being curious, cooperative learners.
Rooted In Brain-Based Research
This online seminar teaches all of the NCD tools and strategies, which are rooted in brain-based research. Lessons materials include videos, ebooks, reflection activities, and a discussion forum.
Set Your Own Pace
When you sign up for the course you will be given access to the classroom where you can work at your pace! The class strives to meet students through a spectrum of experiences that reach each learning style.
You'll learn how to:
Model healthy challenges that contribute to an environment of growth.
Increase their own self-awareness, as well as social and emotional intelligence
Leverage self-management as well as how to create drama-free relationships.
Recognize emotional hot spots that can negatively impact conversations before they’ve even begun.
Learn skills to not take business decisions personally.
Better understand how they show up under pressure (and what to do about that)
Recognize thinking errors that result in conversations that go off the rails.
Recognize cognitive shortcuts can both serve and undermine good decision making.
Respond when a dialogue catches them off guard and sends them into a tailspin.
Assess when to stay in their own business and avoid the burden of drama that doesn’t involve them.
Use a proven 4-step process to prepare for and participate in challenging dialogues.