In just a few hours, you can transform your communication forever!
Mastering Your Best Conversations
Learn the 4-Step Process to effectively engage and communicate — and leave all your challenging conversations behind!
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The 4-Step Process to Better Conversations
In this course, you'll learn a new way to communicate with clarity and effectively engage with others using Navigating Challenging Dialogue®. You'll explore how beliefs, social and emotional intelligence, and thinking errors can affect the energy in the room and the way we engage.
The NCD Process provides a repeatable framework for having effective communication by extracting our thinking errors, recognizing and managing emotional hotspots, and being curious, cooperative learners.
Rooted In Brain-Based Research
This course teaches all of the NCD tools and strategies, which are rooted in brain-based research. Lessons materials include videos, ebooks, reflection activities, and a discussion forum.
Set Your Own Pace
When you sign up for the course you will be given access to the classroom where you can work at your pace! The class provides a spectrum of content that reach each learning style.
Certificate of Completion
Upon the completion of a final exam, you'll receive a Certificate of Completion to download and print.
In Just a Few Hours You'll Learn How To:
Model healthy challenges that contribute to an environment of growth.
Increase your own self-awareness and social and emotional intelligence
Leverage self-management as well as how foster drama-free relationships.
Recognize emotional hot spots that can negatively impact conversations before they’ve even begun.
Learn skills to not take business decisions personally.
Better understand how we show up under pressure (and what to do about that)
Recognize thinking errors that result in conversations that go off the rails.
Recognize cognitive shortcuts can both serve and undermine good decision making.
Respond when a dialogue catches us off guard.
Assess when to stay in your own business and avoid drama that doesn’t involve you.
Use a proven 4-step process to prepare for and participate in challenging dialogues.
Most components are under 5 minutes.
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