For Nonprofit Leaders

NCD Essentials

A Navigating Challenging Dialogue® Communication Workshop
in Partnership with Impact Foundry  

Are There Conversations You Dread or Avoid? Does it Seem Like Conflicts are Never Resolved?

Nonprofit leadership is filled with difficult conversations and interpersonal conflicts that leaders are unprepared to resolve. These simmering tensions can make the already hard work even harder.
It’s human nature to dig in and try to find a way through conversations that feel hard, risky, or just exhausting. It’s often the urge to be heard and understood that leads to conflict and damaged relationships. 

This Workshop Transforms Tough Conversations

You’ll learn Navigating Challenging Dialogue® (NCD), the NCD Process, and the NCD Principles. These are proven tools for effective, fact-based dialogue, even when communication feels risky. Learn to create connections and achieve results through clear, empathetic communication.
You’ll leave class able to apply your new skills immediately.
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Facilitated by Beth Wonson, Founder of Navigating Challenging Dialogue®.

  • Logistics

  • Thu., October 17, 2024 
  • 9 AM to 4 PM (with a 40-minute lunch break)
  • Sacramento, CA 95833

This is for nonprofit leaders who are looking to:

be inspired
learn with and from other nonprofit leaders
take their leadership to the next level

You’ll be using your own experiences and agency-specific challenges. 

By practicing with your own scenarios and applying the 4-Stage NCD Process, you’ll learn to:

Navigate difficult conversations with fact-based dialogue
Improve trust, build connection
Establish a healthier relationship with the other party

Navigating Challenging Dialogue Works When You’re Facing a Challenge

Whether you’re an established leader, someone aspiring to become a leader or a team player who wants to improve your communication skills, this workshop will transform how you engage with others and handle conflicts. 

The NCD Process is a framework for fact-based dialogue, even when communication feels risky:

Conversations that bring up conflict
Acting in a management or leadership role
Coaching your staff or team

Giving and receiving feedback
Providing customer service
At home, work, or wherever you have conversations that can feel risky

"The NCD Essentials workshop totally met my expectations. I loved the use of case study and hearing the individual reflections along the way. This workshop was more robust than most others because of this engagement.  Beth provides a clear framework with a different energy than any other workshop I’ve attended. It was amazingly collaborative and open for such a potentially nerve-wracking topic!"

—STEPHANIE POLEN, THE POLEN GROUP

By Design, This Is Not a Typical Workshop Where You Sit Back and Listen to the Instructor

This workshop is experiential. You will write-up 2 scenarios of your own to learn and practice the NCD Process during the workshop. Each scenario will describe a conversation you'll be having with one specific person. This should be a conversation that you anticipate may be challenging or which you've been dreading.

Navigating Challenging Dialogue is Your Communication Toolkit

By following the NCD Process, you can have effective conversations which are less stressful and more productive.
Practicing the NCD Principles will develop the skills that lead to building trust: self-awareness, emotional self-regulation, empathy, and curiosity. 
These skills are foundational to being effective in communication, leadership, and incorporating coaching skills into the workplace.

Using Navigating Challenging Dialogue has helped hundreds of individuals and organizations to clearly communicate in ways that create connections, build bridges, and get results.

"It blew my mind how complicated we make things and how simple it really can be when we just strip everything away and get down to the facts. EVERYONE needs this. Every manager, leader, parent, teacher, coach, counselor, etc... basically, anyone who communicates with others needs to take [NCD Essentials]."  

— BECKY GRAY, EXECUTIVE DIRECTOR, MUST! CHARITIES

Beckty Gray, Executive Director, must! Charities

Navigating Challenging Dialogue is Proven and Valuable 

Early in her career, Beth got fed up with all the time she wasted clearing up her miscommunications. Through research and practice, she created Navigating Challenging Dialogue (NCD). Using NCD and following the 4-step NCD Process not only made her a better communicator, it improved all of her relationships, and she became a more effective leader.

  • Today, Fortune 500s, nonprofit organizations, government agencies, and schools use the tools and strategies of NCD to become communicators who empower others through meaningful, drama-free conversations.
  • NCD is a proven tool for improving culture, clarity, and retention in organizations.
  • More importantly, Beth's client work has proven that practicing NCD makes it easier to build trust, which is critical for healthy relationships and successful organizations.

As you learn the principles, key concepts, and skills of NCD, you’ll be more open to observe the interactions of others around you. You’ll notice where drama is being created through lack of clarity. You’ll start to see points in conversations where pausing to ask a few curious questions may avoid unhealthy conflict.  

Observing the world around you is one of the ways the practice of NCD improves your ability to have even the toughest conversations in much healthier ways. As you begin to experience more ease, you will notice places all around you where drama and conflict may be prevented.

By using NCD, you’ll begin experiencing less drama, chaos, stress, and unhealthy conflict in your own communication. And you’ll find the best way to introduce these concepts to others is to model the behavior you desire.

The Workshop Also Includes ...

Spot-coaching and support for your personal scenarios and questions.
Access to a private online classroom where you can download the class materials, complete the homework, and ask questions outside of class.
Complimentary access to our Online Learning Center with our entire library of communication and leadership development resources.
Complimentary copy of Beth's Book: Turn This Conversation Around: The 4-Stage Process for Communication with Connection.
This is the official Navigating Challenging Dialogue® handbook.
Complimentary copy of Beth's Book: Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback.
Certificate awarded upon successful completion of all online assignments.

Beth Wonson

CEO and Founder of Navigating Challenging Dialogue®, Communication Expert, Leadership Coach

About Beth Wonson

Since 2010, Beth has been speaking, coaching, mentoring, and training individuals and teams. Beth developed Navigating Challenging Dialogue® out of a desire to help herself become a better manager, leader, parent, and friend. 
Now, Fortune 500s, nonprofit organizations, government agencies, and schools use the tools and strategies of NCD to become communicators who empower others through meaningful, drama-free conversations.
To reach even more people, Beth has now published two books for implementing NCD as a proven tool for improving communication, culture, and retention in organizations. 
In addition to training and speaking, Beth is an ICF accredited Leadership Coach, providing mentoring and consulting services.

You can learn more about Beth's products and services at: NCDsolution.com

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A Workshop Bundle for Nonprofit Leaders
with SPECIAL Nonprofit Pricing

 By design, this is not a typical workshop where you sit back and listen to the instructor.
This course is experiential and you will be practicing the tools, in groups, using  your own, personal challenging conversations. A pre-workshop assignment is required to be completed.
 
CANCELLATION POLICY
Cancellations must be received in writing at least 10 days from start of workshop. Please send via email to support@ncdprocess.com. Cancellations received less than 10 days from the workshop’s start date will be reviewed on a case-by-case basis and money may be transferable to a future event. Cancellations less than 48 hours will not be refunded. Beth Wonson & Company reserves the right to postpone the workshop based on extenuating circumstances resulting from government mandates and/or the pandemic.
 
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